Shipping & Delivery Policy

Fancy Dress Jaipur

This Shipping & Delivery Policy explains how orders are processed, dispatched, delivered, and handed over for both rental and purchase items.

1. Order Processing Time

  • Orders are processed after confirmation and payment (if applicable)
  • Bulk or customized orders may require additional preparation time

 During peak season, processing time may increase.

2. Delivery Options

We offer the following delivery options:

Local Delivery (Jaipur)

  • Available within Jaipur city
  • Same-day or next-day delivery (subject to availability)

Store Pickup

  • Customers can collect orders directly from store
  • Pickup timing will be informed after order confirmation

Courier Delivery (Outside Jaipur)

  • Available across India
  • Delivery time depends on courier partner and location

3. Estimated Delivery Time

  • Local delivery: Same day / Next day (depending on order time)
  • Courier delivery: 2 to 7 days (approx)

⚠️ These are estimated timelines and not guaranteed.

4. Urgent Orders

  • Urgent or last-minute orders depend on:
    • Stock availability
    • Size availability
    • Delivery slot availability

👉 Customers are advised to confirm urgent orders via WhatsApp or call.

5. Delivery Charges

  • Delivery charges may vary based on:
    • Location
    • Order size
    • Urgency
    • Delivery method

Exact charges will be communicated at the time of order confirmation.

6. Address and Contact Accuracy

Customers must ensure:

  • Correct delivery address
  • Active mobile number
  • Proper landmark (if required)

Incorrect details may cause delay or failed delivery.

7. Failed Delivery or Non-Availability

  • If the customer is not available at the time of delivery:
    • Re-delivery charges may apply
    • Delivery may be rescheduled based on availability

8. Rental Delivery and Return Flow

For rental orders:

  • Delivery date and return date are pre-decided
  • Customer must ensure timely return
  • Pickup (if applicable) must be coordinated in advance

Late return or delay in pickup may attract additional charges.

9. Third-Party Courier Responsibility

  • For courier deliveries, we rely on third-party logistics partners
  • We are not responsible for:
    • Unexpected courier delays
    • Transit damage caused by courier
    • External issues like weather, strikes, or route delays

10. Package Checking

Customers must:

  • Check the package at the time of delivery or pickup
  • Report any issue within 24 hours

11. Peak Season Advisory

During high-demand periods (school functions, festivals, events):

  • Delivery timelines may be extended
  • Early booking is strongly recommended

12. Policy Updates

This Shipping Policy may be updated based on operational changes.

13. Contact for Delivery Queries

For delivery-related support:

Fancy Dress Jaipur
📞 Phone / WhatsApp: 9610222211
📧 Email: fancydressjaipur.in@gmail.com