Terms & Conditions

Fancy Dress Jaipur

These Terms & Conditions govern your use of our website and services related to costume rental and purchase. By placing an order, contacting us, or using our services, you agree to these terms.

1. Business Nature

Fancy Dress Jaipur provides:

  • Costume rental services
  • Costume purchase options
  • Bulk costume support for schools, events, and performances
  • Accessories and customization (where applicable)

2. Order Confirmation

  • An order is considered confirmed only after:
    • Full or partial payment (as applicable), or
    • Explicit confirmation via WhatsApp, call, or store
  • Customers must verify:
    • Size
    • Quantity
    • Accessories included
    • Event date
    • Delivery or pickup details

Once confirmed, the order will be processed accordingly.

3. Product Representation

  • Product images are for reference purposes
  • Slight variation in color, design, or fabric may occur
  • Accessories shown in images may not be included unless clearly mentioned

4. Rental Terms

  • Rental duration is fixed and must be followed
  • Costumes must be returned on time in proper condition
  • Late return will attract additional charges
  • Damage, stains, or missing items will be chargeable
  • Washing, cutting, or altering costumes is strictly not allowed

5. Purchase Terms

  • All sales are subject to product availability
  • Once purchased, items are non-returnable except in valid defect cases
  • Size selection is customer responsibility

6. Pricing and Payments

  • Prices may vary based on:
    • Rental duration
    • Quantity
    • Customization
    • Accessories
  • Payments can be made via:
    • Online payment
    • UPI
    • Cash (where applicable)

7. Cancellation Policy

  • Orders can be cancelled only before preparation or dispatch
  • Once the order is prepared, packed, or dispatched, cancellation is not allowed

8. Delivery and Pickup

  • Delivery timelines are estimated, not guaranteed
  • Same-day pickup depends on availability
  • Customers must ensure correct address and contact details

9. Bulk Orders

  • Bulk orders require advance confirmation
  • One point of contact should handle coordination
  • Minor variation in bulk production may occur
  • Bulk orders are generally non-refundable after preparation

10. Liability Limitation

  • We are not responsible for:
    • Event cancellation or postponement
    • Delay caused by third-party logistics
    • Improper use of costumes

11. Customer Responsibility

Customers must:

  • Provide accurate details
  • Check order confirmation carefully
  • Follow rental and return guidelines
  • Inform issues within the defined time

12. Communication

  • Official communication channels include:
    • WhatsApp
    • Phone
    • Website
    • Email
  • Customers must respond timely for smooth order processing

13. Policy Updates

These Terms & Conditions may be updated without prior notice. The latest version will always be available on our website.

14. Contact Information

For any queries:

Fancy Dress Jaipur
📞 Phone / WhatsApp: 9610222211
📧 Email: fancydressjaipur.in@gmail.com